Shipping policy

Shipping Policy

• All orders are subject to product availability. Once your order is placed, you will receive an email confirmation with order details.
• Orders within India are usually dispatched immediately and delivered within 5–7 days after dispatch.
  
• Free shipping is available on prepaid orders within India only.
• Shipping charges are not included in MRP and are non-refundable, including on store credit.

International Shipping

• International delivery usually takes 10 working days after dispatch, depending on location.
• Delivery timelines may vary based on destination and customs clearance.
• Exchange / return is not available on most international orders.
• Customs duties and taxes, if applicable, must be paid by the customer.
• Duties vary by country and are beyond our control.
• No refund will be issued if a shipment is returned or abandoned due to non-payment of customs duties.

Important Note

• We make every effort to display product colors accurately. However, slight variations may occur due to screen settings and lighting.

Secure Payments

Please make payments only to our official accounts:
Paytm / GPay: 

Official Communication

All order-related communication and customer support will only be through our official handle: Aitreya India
We are not responsible for communication made through any unofficial channels.